Yes. We send two photos of your child daily via the Procare app. We also provide updates on diaper changes, meals, and naps for our toddler room.
No. We prioritise the privacy of every child in our care and feel it would be inappropriate to provide live classroom video feeds.
Unfortunately no. Drop-in visits can be disruptive to the class and may upset children when parents leave. Parents are welcome to collect their child at any time if needed.
This is completely normal, especially during the first few weeks. A consistent goodbye routine—such as a hug and a short farewell—helps children adjust quickly. Most children settle shortly after parents leave.
We support families during toilet training and provide guidance upon request.
We encourage independence. Toddlers are given utensils and encouraged to feed themselves, with assistance provided when needed.
Yes. Each classroom has two 30-minute outdoor play sessions daily. In poor weather, indoor gross motor activities are provided.
We provide: breakfast, two snacks, and whole milk at meal times.
Parents provide: lunch, diapers or pull-ups, and a full change of clothes (two sets), seasonal jacket, and rain gear.
We supply wipes (Kirkland brand) and blankets for nap time. Cots are provided for rest.
No. We provide sippy cups for all children.
Yes. We accommodate children with food allergies. If an epinephrine auto-injector is required, it must be provided and kept on-site. Parents may supply alternative foods when necessary.
We provide cots and blankets for all children. Children are encouraged to rest; those who do not sleep are still expected to have quiet rest time.
No stuffed animals are allowed. We provide blankets for nap time.
It is common for children new to daycare to experience illnesses as their immune systems develop. We maintain strict cleaning protocols, but exposure to common viruses is normal in group care settings.
No. Children must stay home if they have fever, rash, vomiting, or diarrhea. Full details are provided in our parent handbook.
Yes. All staff are certified in CPR and First Aid. In emergencies, we contact the appropriate emergency services immediately.
Tuition is billed monthly in advance. Payments can be made via debit order or credit card (a 3% card fee applies).
No. Tuition is based on monthly enrolment and secures your child’s space regardless of attendance.
Yes. Each child must have at least one authorised emergency contact. Additional authorised pick-up persons may be added, but we require prior notice.
Yes. The facility is secure and parents are provided with a unique door access code for entry.